Company Policy

Guarantee:

All products ordered from A BasketFul & More are covered by our 100% satisfaction guarantee policy.
If you (or your gift recipient) are not completely satisfied with the quality of a delivered product, or it is in
any way damaged prior to receipt, it will be replaced. In some cases, we will offer a full refund or credit.
Please contact our customer service department immediately. Your complete satisfaction is our goal.

Deliveries to Businesses/Hospitals/Hotels:

If you are sending a package to a business, please be aware that the delivery driver may deliver the
product to a shipping and receiving department. Please let your recipient or someone at the business
know that they should be receiving a perishable package. A BasketFul & More is not responsible if the
recipient is not available to receive the product or if the business is closed for the day.

Hospital Deliveries: Unless you are absolutely certain that the recipient will still be in the hospital when
your gift arrives, consider having the gift shipped to recipient's home address. Should you elect to ship
to a hospital address, please be advised that we assume no responsiblity for gifts becoming lost or
misplaced within hospitals, failure of the hospital staff to deliver the gift to the patient's room, or gifts
arriving after a patient has been dismissed.

Hotel Deliveries: Unless you are absolutely certain that the recipient will still be in the hotel when your
gift arrives, consider having the gift shipped to recipient's home address. Should you elect to ship to a
hotel address, please be advised that we assume no responsibility for gifts becoming lost or misplaced,
failure of the hotel staff to deliver the gift to the guest/recipient, or gifts arriving after a guest has
checked out.

Returns: Perishable and fragile products cannot be returned. These products are covered by our
guarantee and will be replaced if they arrive damaged. Non-perishable items hsould be returned in their
original packaging, after contacting our customer service department for our product return mailing
address. If you would like to request a credit or replacement, you must contact us within 7 days of the
delivery date.

Address Corrections: You are responsible for providing an accurate and complete shipping address
including:

Recipient name, Company name (if applicable), street number and street name, floor, suite, or apt
number, and accurate zip code.

Substitition Policy: In order to get your delivery there on time, we follow these important steps. If we are
out of a particular product, i.e. a specific basket etc.., our basketeers may substitute a similar product
of equal or greater value.
A Basketful & More

A Basketful & More

Where to Shop for Unique Gift Baskets
Copyright @ 2005 - 2009  A Basketful & More.  All Rights Reserved